Integrations: Overview

The Verboo platform offers native integrations with dozens of systems. All integrations are configured as actions inside generative triggers (for assistants) or as actions on flow nodes (for FLOW chatbots).

Integration Map

Verboo Platform
      │
      ├── 🌐 WEBHOOK          → Any custom REST API
      ├── 📱 NATIVE           → Advanced WhatsApp messages
      ├── 👤 CRM              → Contact management
      ├── 📅 GOOGLE_CALENDAR  → Scheduling
      ├── 🧠 KNOWLEDGE        → Knowledge base
      ├── 📊 META_ADS         → Conversion pixel
      ├── 💬 CHAT_INTEGRATION → Human handoff
      ├── 🛍️  CATALOG          → Product catalog
      ├── 🏥 FEEGOW           → Clinical management (24 actions)
      └── 📲 WhatsApp Channels
              ├── Z_API
              ├── MY_ZAP
              └── EVOLUTION

Full Action Table

When to use each integration

Use WEBHOOK when:

• You need to connect to a proprietary or third-party system
• The destination system has a REST API
• You need maximum flexibility in request/response

Use NATIVE when:

• You want to send messages with special formatting (buttons, lists)
• You need to generate audio via text-to-speech
• You want to transfer the user to another agent

Use CRM when:

• You need to automatically register or update leads
• You want to capture contact data during the conversation

Use GOOGLE_CALENDAR when:

• Offering appointments directly in the conversation
• Checking time slot availability in real time

Use META_ADS when:

• Registering lead conversions for Meta campaigns
• Firing custom events on the tracking pixel

Use FEEGOW when:

• Operating in clinics or medical offices
• Needing full medical scheduling with patient records

Variables in Integrations

All integrations that accept text parameters support variables. See the full reference at Variables ($).

General rule:

• For literal text fields (e.g.: NATIVE SEND_TEXT body): use $paramName and $client_data_key
• For structured field values: use the parameter name directly (without $)

Important exception: In Webhook actions, NATIVE SEND_TEXT, NATIVE GEN_AUDIO, and observation fields in Feegow, use $variableName with the $ prefix.